CedarCrestone’s Application Management "Manage" offering provides the application administration and support benefits found in CMS Host, while allowing you, as the customer, to retain full ownership, operation and hosting of the underlying computer assets.

PeopleSoft Manage services include the following:

• Database Administration – Inclusive of performance tuning, migrations, database security, patches and upgrades, backups, refreshes and monitoring
• Application Support – Application troubleshooting, patch and fix application, development and enhancement support
• Upgrades and Services Packs – Tools, Service Pack and Application Upgrades; keeps your systems updated to the latest service and maintenance pack releases
• Object Management – Provides administration and management for Trees, Set-up Tables, User Security, and Process Scheduler
• Operations Support – Provides capacity planning, system tuning, migration and archiving, backups, network and platform administration
• Systems Management – Remote monitoring and management of server, network and database platforms using state of the art systems management solutions
• Service Desk Support – Provides Service Desk Support through our Remedy Service Desk during Prime Hours of Operation, technical and functional support with full Service Desk and trouble ticket management system