CedarCrestone’s Application Management "Manage" offering provides the Remote DBA, application administration and support benefits found in CMS Host, while allowing you, as the customer, to retain full ownership, operation and hosting of the underlying computer assets.

Oracle eBusiness Manage services include the following:

• Database Administration – Inclusive of performance tuning, migrations, database security, patches and upgrades, backups, refreshes and monitoring
• Application Support – Application troubleshooting, patch and fix application, development and enhancement support
• Upgrades and Services Packs – Application Upgrades keep your systems updated to the latest versions
• Object Management - Provides object administration and management
• Operations Support – Provides capacity planning, system tuning, migration and archiving, backups, network and platform administration
• Systems Management – Remote monitoring and management of server, network and database platforms using state of the art systems management solutions
• Service Desk Support – Provides Service Desk Support through our Remedy Service Desk during Prime Hours of Operation, technical and functional support with full Service Desk and trouble ticket management system