CedarCrestone offers services that provide successful learning events for employees, including customized, process-oriented training. Our training consultants provide programs that balance quality, cost, resources, and timelines using the best industry practices and the latest available technology, ensuring the greatest possible return on your training investment. CedarCrestone is experienced in providing training for Financials, Supply Chain, CRM, and HCM using Oracle’s User Productivity Kit (UPK).

UPK is a training solution utilizing multiple types of media for the delivery of training to the end user. The tool allows a walk-through of the process, capturing screen shots and process steps that can be published for use as test scripts, business process documents, instructor-led training guides or on-line help files. This product provides the client with a tool that enhances performance support after training has ended by providing the user with “just-in-time” assistance for the specific task at hand. The document library provides the client with the ability to eliminate redundancy and the need to maintain hard copy documentation of business procedures.

CedarCrestone Training Services Offering
CedarCrestone Training Services can provide comprehensive E-Business end-user training to our clients using the following:

• Analyzing an organization’s end-user training requirements
• Identifying the need for customized materials
• Developing a curriculum that incorporates the learning requirements
• Developing a project plan to match the learning objectives
• Offering a Train-the-Trainer (T3) program for identified trainers
• Offering training in the development of documents using the UPK
• Customizing the delivered E-Business UPK content
• Developing new content for the UPK library
• Assigning experienced training professionals with functional expertise in each identified curriculum
• Evaluating the success of the training program